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Privacy Policy

1.OUR COMMITMENT FOR YOUR PRIVACY

Your privacy is very important to us, and we will always act to protect your personal information. Mama Bear Bebe takes this responsibility very seriously and are extremely careful about how and when your personal information is collected, used and shared. This statement will outline what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to the correction of the personal information that we hold. This statement is in relation to personal information collected through this Website. This commitment is also in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Commonwealth) (“Privacy Act”) and other applicable laws relating to your personal information.

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2.WHAT DO WE COLLECT

The type of personal information we collect may include: your name, address, phone, email and other contact details (date of birth etc), method of payment. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with the access to certain information, products, or services. We will never store your credit card details in any way; we use Stipe payments which is a certified payment system, and has the highest industry standards and are secured by AES-256 encryption and transmitted directly to you to our payment processing provider.

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3.HOW DO WE COLLECT IT 

The personal information collected is generally supplied directly by you through our Website. For example, the details you provide us when you place an order, open an account, join a mailing list, submit an enquiry, or provide us feedback.​ We will also receive and store certain types of information through the use of 'Cookies'. Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your browser to disable or to warn you when cookies are being used. We however recommend that you leave your cookies enabled as they allow our systems to recognize your browser and provide quicker and easier use of our Website.​​

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4.WHY WE COLLECT IT

We collect personal information for a number of reasons, including to: deliver, administer, and improve the products and services that we provide to you, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others, and generally provide you with a premium customer experience.

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5.Who we share your information with 

We may exchange your personal information with other companies who perform part of our service delivery or provide other support to us, for example our suppliers and other organisations that assist us with postal, banking payments, mail, maintenance services and any other services that help in running our business. For example, when using Afterpay payment method, we will share necessary purchase information with Afterpay in order for your orders to be processed. Please check out Afterpay's own Privacy Policy at Customer Privacy Policy (afterpay.com), as we are only governing this Websites Privacy Policy. We may otherwise use or disclose your personal information with your consent (or if we have given you disclosure) or where required by authorised by law, which may include emergency situations and assisting law enforcement agencies.

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6.Third party sites

This Website may contain links to other sites (such as Instagram and TikTok). Be aware that this privacy statement only applies to the personal information that we collect through this Website. We are not responsible for the collection, storage or usage of personal information at any such third-party websites, and you should review the privacy policy of any Website you visit.

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7.USE OF COOKIES 

We use cookies to provide us with site usage information as well as to assist us to improve and develop the products and services we offer to you. Our cookies do not contain any personal identifiable information. If you decide to disable cookies on your web browser, you may not be able to fully experience all features of our Website.

 

8.under 18 years of age 

We will not knowingly collect information from any unsupervised persona under the age of 18. If you are under 18 years of age you must not submit personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.

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9.furthER INFORMATION

As permitted by applicable law, you may have the right of access, rectification and deletion of information collected about you, and the right to oppose for legitimate reasons, the processing of this information. To exercise these right, please contact us directly at mamabearbebe@hotmail.com or fill out the contact us form on our Website at http://mamabearbebe.com.au We request that you provide us with as much detail as you can about the particular information you seek, in order to help us retrieve it. Please bear in mind that in certain circumstances, we may not be required by law to provide you with access or to correct your personal information. If that is the case, we will give you our reasons for that decision.

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By providing personal information, you acknowledge and agree to this policy, thus granting us permission to use your personal information in accordance with our Privacy Policy stated here.

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We take reasonable steps to make sure that personal information we collect, use and disclose is accurate, complete and up to date.

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if you have any questions or feedback about privacy, please contact us at http://mamabearbebe.com.au or email us at mamabearbebe@hotmail.com. For information about privacy generally, or if your concerns are not resolved, please feel free to contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992

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Mama Bear Bebe ABN 37605115173

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This document was last updated on March 25, 2023

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